Terms and Conditions
Article 1: Identity and contact details of the company
Company name: SEAT AT THE TABLE
Trade name: CONTENT MAESTRO
Legal form: Besloten vennootschap
Address Opstal 30 bus 6, 2650 Edegem (België)
Company number: 0802.622.738
VAT number: BE 0802.622.738
Register of Legal Entities Antwerp, Antwerp division
Phone number: +32 4 79 73 13 05
E-mail: mathieu@contentmaestro.be
Article 2: Applicability of the general terms and conditions
2.1 These general terms and conditions form an integral part of and apply to all quotations, offers, invoices, and agreements between the private limited company SEAT AT THE TABLE, trading under the name “CONTENT MAESTRO” (hereinafter “CONTENT MAESTRO”) and the client (hereinafter “the Customer”). This excludes any general and special terms and conditions of the customer.
2.2 By engaging CONTENT MAESTRO, the Customer declares that they are aware of these general terms and conditions and accept them. CONTENT MAESTRO strives to provide the Customer with sufficient opportunity to consult the general terms and conditions and thus accept them. The Customer can freely view these general terms and conditions on the website or request a copy by sending an email to mathieu@contentmaestro.be.
2.3 Any nullity or invalidity of one of these terms and conditions shall not entail the nullity of the other clauses or of the agreement. The invalid or void provisions shall then be read as a valid provision whereby the result is as close as possible to the intended result of the invalid or void provision.
2.4 If CONTENT MAESTRO and the Customer enter into a separate written agreement, the provisions of the separate agreement shall take precedence over the general terms and conditions, insofar as this has been agreed in writing by CONTENT MAESTRO. These general terms and conditions shall then serve as supplementary law, insofar as applicable.
Article 3: Formation of the agreement and the services
3.1 CONTENT MAESTRO offers specialized branding services through various service packages, with a focus on personal and corporate branding on LinkedIn. The services include:
- Strategic guidance and implementation of personal branding for business leaders on LinkedIn;
- Strategic guidance and implementation of personal branding for business leaders on LinkedIn;
- Creation, planning, and publication of relevant content tailored to the chosen branding strategy. The specific content and scope of the services are determined by the chosen package. An overview of the available packages and associated specifications can be found on the website (https://contentmaestro.be/) and in the quotation.
3.2 The agreement is concluded by written or electronic signature of the CONTENT MAESTRO quotation by the Customer or by express agreement to the quotation by email, WhatsApp, or any other communication channel.
3.3 Unless otherwise agreed, a one-time setup fee will be charged upon startup. The setup fee depends on the package selected.
Article 4: Terms and conditions for the performance of the agreement
4.1 The performance of the agreed services constitutes a best-efforts obligation on the part of CONTENT MAESTRO. CONTENT MAESTRO will always perform the assignment to the best of its ability and insight, with respect for the agreed objectives as described in the quotation or communication with the Customer, but in no case guarantees specific results, views, leads, or the achievement of other specific objectives.
4.2 CONTENT MAESTRO reserves the right to engage specialized third parties if necessary for the high-quality execution of the assignment.
4.3 The Customer undertakes to provide all cooperation reasonably required for the smooth execution of the assignment. This includes, among other things, the timely delivery of necessary information, texts, images, and feedback, and responding to communications within a reasonable period of time (namely within 3 (three) business days after receipt of the delivered content or request for information/images/etc.). CONTENT MAESTRO is not liable for delays or any damage or additional costs resulting from late responses from the Client.
4.4 The Customer guarantees that all information, data, texts, images, music, videos, and other material supplied by him or her is correct, complete, and free of third-party rights. The Customer guarantees that he/she is entitled to supply this material and that its use by CONTENT MAESTRO does not infringe any intellectual property rights or other rights of third parties. CONTENT MAESTRO may assume that the supplied material is accurate and of lawful origin and is not obliged to verify this.
4.5 CONTENT MAESTRO works with the Publer platform, a social media planning tool. The Customer is invited to link his or her LinkedIn profile via this platform. CONTENT MAESTRO never asks for the Customer’s login details, so that the confidentiality of the LinkedIn environment remains guaranteed.
4.6 All content proposals are submitted for approval via the Publer platform. The Customer will be notified by email as soon as the proposed posts are ready for review. In this environment, the Customer can submit comments or corrections. If the Customer does not submit any comments within a reasonable period of time (i.e., within three (3) business days of receiving the content proposal), the posts will be automatically scheduled on the predetermined dates set by CONTENT MAESTRO. In exceptional cases, the aforementioned period of three (3) working days may be deviated from in order to ensure the continuity and regularity of the publications.
4.7 Certain packages include one (1) round of corrections. Additional rounds of corrections or substantive changes that exceed the included number will be invoiced separately based on the applicable hourly rate, unless otherwise agreed.
Article 5: Term of the agreement, termination, and tacit renewal
5.1 Unless otherwise agreed in writing, the agreement is always entered into for a period of 6 (six) months or 12 (twelve) months. During the term, these agreements cannot be terminated, amended, or interrupted except upon payment of the full term of the agreement, i.e., the total cost for 6 (six) or 12 (twelve) months.
5.2 The agreement will be tacitly renewed upon expiry, unless the Customer expressly objects, and will then be terminable on a monthly basis. Any objection must be made in writing at least thirty (30) days before the expiry date of the original agreement. The Customer can do this by sending an email to mathieu@contentmaestro.be.
5.3 Agreements that have already been tacitly renewed may be terminated at any time by sending an email to mathieu@contentmaestro.be, subject to a notice period of thirty (30) days.
5.4 CONTENT MAESTRO reserves the right to unilaterally terminate the agreement at any time if it deems this necessary and will do so with the same notice period as above, i.e. 30 (thirty) days. The Customer will be notified of this by email.
Article 6: Prices, quotations, and invoice terms
6.1 Prices are always shown excluding VAT and are in euros.
6.2 CONTENT MAESTRO reserves the right to request advance payments.
6.3 All quotations are made subject to change and are without obligation on the part of CONTENT MAESTRO. Quotations apply exclusively to the Customer to whom the quotation is addressed.
6.4 Quotations are valid only for the period specified in the quotation. Unless expressly agreed otherwise, this period is 30 (thirty) days.
6.5 No rights can be derived from quotations, price quotations, or (framework) agreements from the past for future assignments.
6.6 The Customer may choose to pay the full fee for the duration of the agreement in advance. In that case, the start-up cost (see Art. 3.3) will not be charged.
6.7 If the Customer opts for monthly payment, CONTENT MAESTRO will send an invoice on a monthly basis. 6.8 The first invoice will always be sent at the start of the Customer’s project.
6.9 All invoices must be paid within 10 (ten) days of receipt.
6.10 No content will be delivered or posted on social media until all invoices, namely at least those already delivered, have been paid.
6.11 In the event of non-payment of an invoice on the due date, the amounts due shall be increased by interest by operation of law and without notice of default. This is the interest at the reference interest rate plus eight percentage points, rounded up to the nearest half percentage point. In addition, amounts due on the due date but not paid shall be increased by operation of law and without notice of default by a fixed compensation of 10% of the invoice amount, with a minimum of 40 euros, to compensate for collection costs. This does not affect CONTENT MAESTRO’s right to claim higher compensation for any other costs associated with non-payment.
6.12In the event of non-payment of an invoice on the due date, all outstanding invoices shall become immediately and fully payable.
6.13 In the event of non-payment of an invoice on the due date, CONTENT MAESTRO reserves the right, without any formal notice or judicial intervention, to suspend further services and/or performance or to consider the agreement dissolved, without prejudice to its right to compensation.
6.14 In the event of a dispute, the Customer must protest the invoices by email within 8 (eight) calendar days of receipt, on pain of forfeiture. The Customer can do this by sending an email to mathieu@contentmaestro.be. In this email, the Customer must clearly indicate that it concerns a dispute, as well as the reason for the dispute and the details of the invoice in question.
Article 7: Liability and force majeure
7.1 CONTENT MAESTRO and/or its appointees are not liable for any damage that may occur during or after the execution of the requested assignment or the services provided, unless there is intent or gross negligence on the part of CONTENT MAESTRO or its appointees or agents, or, except in cases of force majeure, the failure to perform the essential obligations that form the subject matter of the agreement. CONTENT MAESTRO is never liable for or obliged to compensate for immaterial, indirect, or consequential damage, including (but not limited to) loss of profit, loss of turnover, loss of income, production restrictions, administrative or personnel costs, an increase in general costs, loss of clientele, or claims from third parties.
This provision and other provisions in these general terms and conditions that contain a limitation of liability apply both contractually and non-contractually, and apply for the benefit of CONTENT MAESTRO (SEAT AT THE TABLE BV), its staff, and directors.
7.2 Unless otherwise stipulated by mandatory law, CONTENT MAESTRO, its staff, and directors cannot be held liable (directly) outside of the contract.
7.3 The total liability of CONTENT MAESTRO may never exceed the amount invoiced during the 12-month period preceding the event that triggered CONTENT MAESTRO’s liability, except in cases of intent, gross negligence, or force majeure, or failure to perform the essential obligations that are the subject of the agreement. (twelve) months prior to the event that triggered CONTENT MAESTRO’s liability.
7.4 The Customer is solely responsible for the accuracy, completeness, and reliability of all information, data, texts, images, music, videos, and other content elements that he/she provides to CONTENT MAESTRO for the execution of the assignment. The Customer guarantees that he/she has all the necessary rights, including intellectual property rights, to use and make this material available. CONTENT MAESTRO may rely on the accuracy and legitimacy of the material provided and is not obliged to check it. CONTENT MAESTRO cannot under any circumstances be held liable for any damage, errors, or consequential damage resulting from the use of incorrect, misleading, or infringing information or materials provided by the Customer. The Customer fully indemnifies CONTENT MAESTRO against any claims from third parties, including claims for infringement of intellectual property rights, as well as all resulting costs and damages.
7.5 Insofar as CONTENT MAESTRO depends on the cooperation, services, and deliveries of third parties in the performance of its obligations, CONTENT MAESTRO shall not be liable for any damage resulting from their error.
7.6 In the event of force majeure, CONTENT MAESTRO may suspend the execution of the assignment in whole or in part for the duration of the force majeure. CONTENT MAESTRO is not liable for any damage, either direct or indirect, in the event of force majeure. Force majeure is a situation in which an unforeseeable and unavoidable event occurs, beyond the control of the debtor, and which constitutes an insurmountable obstacle to the fulfillment of the obligation or commitment.
7.7 If, at the time the force majeure situation arises, CONTENT MAESTRO has already partially fulfilled its obligations, or can only partially fulfill its obligations, CONTENT MAESTRO is entitled to invoice the work already performed separately, and the Customer is obliged to pay this invoice.
7.8 If the Customer identifies an attributable shortcoming, he/she must notify CONTENT MAESTRO of this as soon as possible by email. The Customer can do this by sending an email to mathieu@contentmaestro.be, in which he/she describes the shortcoming accurately and in detail. Following the Customer’s notice of default, CONTENT MAESTRO always has the right to remedy the shortcoming.
Article 8: Intellectual property rights
8.1 All intellectual property rights relating to the services, creations, and materials provided by CONTENT MAESTRO—including but not limited to texts, images, graphic elements, strategies, analyses, plans, and other content—remain the exclusive property of CONTENT MAESTRO at all times, unless expressly agreed otherwise in writing.
8.2 After full payment of the fee due, the Customer shall obtain a non-exclusive, non-transferable, and non-sublicensable right to use the delivered content. This right of use is limited to internal use and communication on the social media platforms and for the purposes provided by CONTENT MAESTRO, as agreed within the framework of the collaboration.
8.3 The right of use granted to the Customer shall remain valid for an unlimited period of time, even after termination of the agreement, unless expressly stated otherwise.
8.4 The Customer is permitted to use the delivered content for commercial communication within the framework of his or her own company or brand, as referred to in the agreement. However, the Customer is not permitted, without prior written permission from CONTENT MAESTRO, to resell, transfer, or license the content in whole or in part to third parties, or to modify it in a way that detracts from the original creation or reputation of CONTENT MAESTRO.
8.5 CONTENT MAESTRO reserves the right to use the delivered content, materials, creations, and projects for promotional purposes, such as portfolio listings, unless the Customer expressly objects to this in writing.
8.6 The Customer accepts that CONTENT MAESTRO may at any time refer to his/her social media channels, brand, company and/or trade name or personal name by way of references and reviews, unless the Customer expressly objects to this in writing.
Article 9: Processing of personal data
9.1 CONTENT MAESTRO and its appointees collect and process the personal data they receive from you for the purpose of preparing quotations, executing the agreement, customer management, accounting, and direct marketing activities in accordance with the General Data Protection Regulation and relevant Belgian legislation. The legal grounds are the execution of the agreement, consent, the fulfillment of legal and regulatory obligations, and/or legitimate interest. Want to know more about the processing of personal data?
Article 10: Disputes
10.1 In the event of disputes arising from or related to these terms and conditions, the agreement, services, or service provision, the parties will endeavor to reach an amicable solution.
10.2 In the event of a dispute concerning the validity, execution, or interpretation of these terms and conditions, the agreement, services, or service provision that cannot be resolved amicably, Belgian law shall apply exclusively and the Commercial Court of Antwerp, Antwerp division, shall have exclusive jurisdiction.
